FAQ
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02.
Frequently Asked Questions
At Pioneer Paint LLC. We pride ourselves on customer satisfaction and being completely transparent with our services and pricing. The most common questions we get are answered below. If you have a question that you need info on please don’t hesitate to give us a call! We are here and ready to help with any questions you have related to the residential or commercial services we provide.
01.
General Questions
We predominantly cover the Chippewa Valley but depending on the project we have traveled as far as Madison, Minneapolis, and many places in between. Give us a call and we can figure out if we are the right fit for your project!
Typically upon approval of the an estimate we ask for a 40% down payment to get into our schedules. Once we begin your job on the scheduled date, we ask for an additional payment of 30%, and the remainder is due upon successful completion of your project.
Yes, we powerwash all exterior projects prior to the beginning of the painting or staining project using specialized cleaners for the application. Generally, we do not do powerwashing as an independent project.
Or main vendors for paints and stains are Sherwin Williams and Hallman Lindsay. Each project requires specific products and applications so during the estimation process we will discuss with you which products and applications will work best for your project.
Yes, we are fully licensed and insured for to work in residential, commercial, and industrial applications.
Yes, generally we offer a two year craftsmanship warranty on most projects. Due to the variable nature of the projects and paint applications this is subject to specified vendor application processes (primers, number of coats, etc).
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Our team proudly serves Eau Claire County and Chippewa Falls, WI. We’re here to answer any questions you have and schedule your service today!